At Multiline, we value trust as a core business asset. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website. Our approach is designed to ensure transparency, security, and responsible data governance.
When you interact with Multiline, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, billing address.
Order Information: Products purchased, order history, transaction details.
Payment Information: Payment details are processed securely through third-party payment gateways; we do not store card details.
Technical Information: IP address, browser type, device information, cookies, and usage data to improve site performance.
Communication Data: Messages sent via contact forms, email, or customer support channels.
We use collected information to:
Process and fulfill orders efficiently
Communicate order updates, confirmations, and support responses
Improve website functionality, product offerings, and user experience
Prevent fraud, unauthorized transactions, and security risks
Comply with legal and regulatory requirements
Send promotional communications (only if you opt in)
Our data usage is purpose-driven and aligned with operational excellence and customer value creation.
Multiline uses cookies and similar technologies to:
Enhance site navigation and performance
Analyze traffic and user behavior
Personalize content and shopping experience
You can choose to disable cookies through your browser settings; however, certain features of the website may be limited as a result.
We do not sell or trade your personal information.
Your data may be shared only with trusted third parties necessary to operate our business, including:
Payment processors
Shipping and logistics partners
Website hosting and analytics providers
All third-party partners are contractually obligated to safeguard your data and use it solely for service delivery purposes.
We implement industry-standard security measures to protect your information against unauthorized access, misuse, alteration, or disclosure. This includes secure servers, encryption, and access control protocols.
While no system is 100% secure, we continuously enhance our infrastructure to mitigate risks and maintain data integrity.
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites. Multiline is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.
Multiline does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be promptly removed from our systems.
We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Email: info@multiline.co
Store Name: Multiline